Parents Feedback

Here is some feedback from the children’s parents at our after school club at St Thomas Primary School

“I am very pleased with the services of the after school club. There are lots of activities and the children are coming home excited and talking about what they have done. They are stimulated and do not seem bored, this is very positive and looking forward to the future”

“Nikita seems to be really enjoying it at after school club, making and baking different things each day shes here”

“Kidz Zone is a well organised scheme, that provides planned, focused activities that stimulate the children and keep them focused. The food is also varied and keeps the children until they are collected by parents. Keep up the good work!”

“I feel that Kidz Zone is a fun filled and good learning environment that teaches Jordan alot of different activities and games. I love how he enjoys his evening snacks and interacts with the other children, its like his home away from home. Brenda, Tina and Sean are a wonderful team and work well with the kids and make sure their okay. Its a very warm and safe atmosphere and I feel its doing a wonderful job for the kids and they should keep it up”

“My son loves coming to after school club, even more than normal school. I feel that activities he does here help to develop his personality and creativity. A flexible approach that the team has towards each individual child makes my son feel like he is at home. Several times he asked me to pick him up later so he can stay at the club a little longer. Every time I come to pick him up I see every child engaged in an activity, this shows the staffs excellent behavior management skills. More importantly they have very warm and friendly attitude towards the children. I feel my son is very safe in their care. I get feedback from the activities that they do everyday. I feel the staff goes above and beyond to communicate with me”

“I feel very happy sending my two children to after school club as it is a safe and caring environment for my children. The staff do lots of fun activities. My children enjoy cooking and learning valuable skills which will help them learn and develop further”

“My child is very happy at Kidz Zone after school club, she is so happy here I’m not allowed to pick her up before 5 o’clock as she enjoys all the activities the group offer! Since it has changed hands from the previous providers, I feel the standards have increased. The children are fed nice food and looked after by lovely staff. I have nothing to worry about whilst my child is in Kidz Zones care and will continue her time with them as long as she possibly can.”

Parent Satisfaction Questionnaire at Easter Kidz Zone

When you were choosing childcare, what was most important to you?

That my daughter was happy and settled
The relationship towards my children and if they like it
Its a safe happy environment
I was recommended by my current service user
My child always wants to come to club

What do you like about Kidz Zone Holiday Camp?
Staff are very friendly and the times fit around my work
Catered for all ages
When my daughter says why do I have to go home
The staff are very nice and caring
Communication is good and children appear happy

How could we improve our service?
Possible longer hours but brilliant service otherwise
I think your doing a good job already
If its not broke don’t fix it!

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